Privacy Policy

How we protect, manage, and process your personal information.

Last Updated: July 16, 2026

At Abdul-Karim Electrical Engineering, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, use our online quotation form, or contact us regarding our residential and commercial electrical services in Accra.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when using our services. This includes:

  • Contact Information: Your name, phone number, email address, and physical/project address.
  • Service Details: Information about your electrical service request, property type (residential/commercial), urgency level, and details describing your electrical issue, wiring needs, lighting upgrades, or CCTV requirements.
  • Technical Details: When you browse our website, we may collect basic, non-personally identifiable information such as your IP address, browser type, and page access statistics to improve user experience.

2. How We Use Your Information

We use the collected information for specific, service-related purposes, including:

  • Providing accurate service estimates, pricing, and project quotations.
  • Scheduling visits, site assessments, and electrical installation or repair sessions.
  • Contacting you via phone call, email, or WhatsApp to answer inquiries or coordinate current projects.
  • Improving our service delivery, website layout, and local outreach in Accra.
  • Complying with safety regulations and legal responsibilities under applicable laws in Ghana.

3. Local Storage & Data Retention

To provide a smooth, error-free experience on our request-a-quote page, our website utilizes standard browser Local Storage. If you begin filling out a quote form but do not submit it right away, the form data is saved locally on your device so that you can resume your request without losing your input. This data stays strictly on your device until you submit the form, clear your browser cache, or request to clear the form.

Once your quote request is officially submitted, we store your contact information and electrical request records only as long as necessary to complete your projects, fulfill accounting/auditing obligations, or handle follow-up warranties and maintenance.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may only disclose your information to:

  • Authorized assistants or technicians working under the direct supervision of Abdul-Karim Electrical Engineering to execute your service.
  • Legal authorities if required by law, court order, or to protect the safety and security of our personnel, customers, or the public.

5. Security of Your Information

We take administrative, technical, and physical security measures seriously to protect your personal details from unauthorized access, loss, misuse, modification, or disclosure. All web traffic to our platform is encrypted via secure HTTPS protocols, and form submittals via WhatsApp or Email are handled directly with standard secure messaging integrations.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or updates to inaccurate or incomplete contact details.
  • Request that we delete your contact information from our active client registries, provided there are no active project, billing, or regulatory obligations requiring retention.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us directly:

Abdul-Karim Electrical Engineering

Lakeside, New Legon Road, Accra, Ghana

Phone: +233 55 509 8728

Email: currentmario87@gmail.com

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