Terms of Service

Our service terms, work guidelines, safety expectations, and professional agreements.

Last Updated: July 16, 2026

Welcome to the Terms of Service of Abdul-Karim Electrical Engineering. These terms govern the relationship, quotes, and delivery of professional electrical engineering services between our certified team and our customers in Lakeside, Accra, and surrounding communities in Ghana. By engaging our services or requesting quotes via this platform, you agree to comply with and be bound by the terms outlined below.

1. Service Engagement & Quotations

Any estimation or quotation supplied by Abdul-Karim Electrical Engineering represents a preliminary proposal based on the dimensions, parameters, or descriptions provided by the client. Specifically:

  • Quotations submitted through our online quote form or WhatsApp system are subject to physical site assessment before final binding agreement.
  • We reserve the right to revise proposed pricing if the actual physical site layouts, local structural access, or workload parameters differ significantly from the original description supplied by the user.
  • All official quotes remain valid for a duration of 30 days from the issue date, after which pricing may be adjusted to account for market materials, transport, or logistical shifts in Accra.

2. Site Access & Safety Compliance

To safely perform electrical installations, emergency repairs, fault diagnosis, or CCTV system set-ups, the client agrees to provide clear, unrestricted, and safe access to the work site. This entails:

  • The client must ensure the work environment is clear of hazardous conditions, obstructions, loose structural elements, or personal security risks before the technician arrives.
  • If a project requires active power shut-off (such as key panel upgrades, high-voltage wiring, or fault isolations), the client agrees to secure approval from tenants, operators, or necessary local stakeholders affected by the outage.
  • If safety issues arise during an active session, our technicians reserve the right to halt operations immediately until the safety concern has been resolved.

3. Materials & Equipment

Unless explicitly stipulated otherwise in writing, Abdul-Karim Electrical Engineering utilizes high-grade, certified materials and accessories that comply with the standards set by the Energy Commission of Ghana. If a client prefers to purchase their own electrical cables, fixtures, conduit pipes, switch sockets, or CCTV devices, the client assumes complete liability for the structural integrity, safety certifications, and functional compatibility of those client-provided materials.

4. Payments & Billing

Our billing agreements are structured per project or per contract basis:

  • For standard residential call-outs, diagnosis sessions, and small repairs, payment is due upon successful completion of the service on the same day.
  • For larger wiring installations, major renovations, commercial projects, or comprehensive lighting installs, a standard commitment deposit (typically 50-70% depending on raw material procurement) is required before work can commence. The remaining balance is payable upon project completion and testing.
  • Payments are accepted in secure local methods including Mobile Money (MoMo) transfer or cash. All payments must be receipted.

5. Workmanship Warranty

We pride ourselves on professional excellence and provide a comprehensive 6-month workmanship warranty on all installations and wiring services performed by Abdul-Karim Electrical Engineering. This warranty covers issues originating directly from improper assembly, connection, or technical errors by our electricians. This warranty does not cover issues caused by external grid fluctuations, general wear and tear, lightning strikes, grid power surges, or unauthorized third-party modifications made to our installations.

6. Limitation of Liability

While we execute all installations with the highest standards of safety, Abdul-Karim Electrical Engineering shall not be held liable for indirect, accidental, or consequential damages resulting from existing structural flaws, pre-existing faulty wiring not treated by our team, or fluctuations caused by the national electrical grid distributor.

7. Governing Law

These terms and all electrical project contracts are governed by and construed in accordance with the laws of the Republic of Ghana, under the regulatory standards set by the Energy Commission and local construction codes.

8. Amendments to Terms

We reserve the right to revise or update these Terms of Service periodically. Any changes will be posted directly to this web page with an updated "Last Updated" date at the top.

9. Questions & Support

For clarifications, disputes, or further explanations of our working agreements, feel free to contact us:

Abdul-Karim Electrical Engineering

Lakeside, New Legon Road, Accra, Ghana

Phone: +233 55 509 8728

Email: currentmario87@gmail.com

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